Burbank Water and Power

BWP relied on road-tested methodologies conducted by TMG Consulting to determine which direction would best fit its needs; upgrade its current CIS system or replace it with a new CIS altogether. After an extensive evaluation process, the City chose to replace its CIS with Oracles’ Utilities Customer Care & Billing (CC&B) CIS. TMG assisted BWP in every step of its CIS project; from application planning, procurement, implementation, as well as managed services support post-implementation.

BWP Case Study

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