UTILITIES

CIS Integration Services

We are the #1 Oracle CIS integrator in North America. That includes serving as one of the world’s largest Oracle CIS support organizations with 1,000+ dedicated Oracle resources.
Customer Testimonials

We have implemented CCS more times than any other system integrator and and our CIS conversion services practice has been used by other system integrators on their CCS projects.

We invest significantly in utilities product certification of our staff and in the evolution of our very robust delivery methodology called VAST.

No matter where you are in your Digital Customer journey, our expertise and methodologies help you manage risk, optimize investments, and accelerate your path to delivering value to all key stakeholders. Contact us to learn more about how TMG is helping Utilities like yours empower the next generation of Customer Services innovations. 

PLANNING

PLANNING

Integration planning & building a business case for approval.
IMPLEMENTING

IMPLEMENTING

TMG is at your side in deploying the new Oracle CIS solution.
PROGRAM MANAGEMENT

PROGRAM MANAGEMENT

Let TMG run your PMO with the legacy CIS replacement or Oracle CIS upgrade project.
OCM

OCM

Our PROSCI-certified team assists with business process modeling, training and communications.
DATA MIGRATION

Data Conversion Services

Throughout the last 10 years, TMG has routinely managed the data conversion work streams on CIS implementation and upgrade projects. We are a market leader in converting data on more than half of all active Oracle CIS projects in North America.

TMG's data conversion practice leverages proprietary tools to our clients in the areas of data migration and data quality management.

Data Migration Services

Data Migration Services

We provide a premium level of data migration services by leveraging intellectual property that includes data migration tools, pre-conversion data analysis processes, and data hygiene “smart” products.
Data Governance Assessment

Data Governance Assessment

To modernize a CIS system requires high-quality data. TMG's data governance model identifies data owners, engages data users, and aims to fully understand how data is used within the organization.
Data Quality Management

Data Quality Management

We perform critical analysis of data discrepancies between CIS systems and EDGE applications to make effective decisions in remediating bad data, while at the same time continuing to maintain high quality data.
client-side-support

Providing technical and functional production management and administration of your utility's critical IT systems.

the benefits

Client-Side-Support Services

Discover and diagnose problems before they can negatively impact your business. A well-maintained system requires patch and configuration monitoring, internal IT audits, incident triage, system health reporting, and performance optimization to be performed on a regular basis.
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PMO Services

TMG PMO Solutions and Services provides the experience, tools, and accelerators to fully manage a complex technology transformation project while focusing on project objectives and business results.

organizational change management

We understand that preparing an organization to accept and adopt critical changes requires proper planning and execution. We guide utilities through key transformations of critical enterprise applications, organizational realignments, and many other change initiatives. With any transition, it is essential to prepare the internal and external stakeholders to ensure successful adoption.

TESTING

TMG’s testing approach is intended to ensure that all stated business, system, audit, control requirements are met. Testing enables a comprehensive approach that provides full traceability and tracking to validate the accuracy, completeness, and quality of the utility based digital transformational project.

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Training & Knowledge Transition

The key to TMG’s success is that we view training as going beyond just classroom instruction. Knowledge Transfer begins at the project’s onset and continues throughout the engagement. Understanding your organization’s current training infrastructure starts before our functionality familiarity workshops begin.  

Post-Project Stabilization & Transition

TMG provides a complete solution to ensure clients are successful after their projects have gone live. This includes the development of a stabilization process, continuous measurement, management, improvement, target KPI development, and reporting. A Target Operating Model (TOM) is also used to provide a long-term steady-state process, organizational structure, and staffing model to support the client’s digital transformation solution

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OCM CASE STUDY

OCM in your Journey to the Cloud

This Case Study features project insights from the City of Lubbock, Hillsborough County, and City of Pasadena Water and Power Department.
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Delivering support, compliance and efficiency for over 30 years
SOLUTIONS FOR UTILITIES

CONTACT US TODAY

Learn more about how we can help you achieve your utility goals.