UTILITIES
CIS Integration Services
We have implemented CCS more times than any other system integrator and and our CIS conversion services practice has been used by other system integrators on their CCS projects.
No matter where you are in your Digital Customer journey, our expertise and methodologies help you manage risk, optimize investments, and accelerate your path to delivering value to all key stakeholders. Contact us to learn more about how TMG is helping Utilities like yours empower the next generation of Customer Services innovations.
PLANNING
IMPLEMENTING
PROGRAM MANAGEMENT
OCM
DATA MIGRATION
Data Conversion Services
TMG's data conversion practice leverages proprietary tools to our clients in the areas of data migration and data quality management.
Data Migration Services
Data Governance Assessment
Data Quality Management
client-side-support
Providing technical and functional production management and administration of your utility's critical IT systems.
Client-Side-Support Services
PMO Services
TMG PMO Solutions and Services provides the experience, tools, and accelerators to fully manage a complex technology transformation project while focusing on project objectives and business results.
organizational change management
We understand that preparing an organization to accept and adopt critical changes requires proper planning and execution. We guide utilities through key transformations of critical enterprise applications, organizational realignments, and many other change initiatives. With any transition, it is essential to prepare the internal and external stakeholders to ensure successful adoption.
TESTING
TMG’s testing approach is intended to ensure that all stated business, system, audit, control requirements are met. Testing enables a comprehensive approach that provides full traceability and tracking to validate the accuracy, completeness, and quality of the utility based digital transformational project.
Training & Knowledge Transition
The key to TMG’s success is that we view training as going beyond just classroom instruction. Knowledge Transfer begins at the project’s onset and continues throughout the engagement. Understanding your organization’s current training infrastructure starts before our functionality familiarity workshops begin.
Post-Project Stabilization & Transition
TMG provides a complete solution to ensure clients are successful after their projects have gone live. This includes the development of a stabilization process, continuous measurement, management, improvement, target KPI development, and reporting. A Target Operating Model (TOM) is also used to provide a long-term steady-state process, organizational structure, and staffing model to support the client’s digital transformation solution























