Digital Utility Collaborative

DIGITAL UTILITY TRANSFORMATION & INNOVATION COLLABORATIVE

A powerful network of utilities, digital innovators and thought leaders committed to customer-centric digital transformation of the energy and utilities sector, sharing topics that are central to the evolution of the digital utility.

THE DIGITAL UTILITY COLLABORATIVE

The Digital Utility Collaborative is a community of utilities, solutions providers and systems integrators focused on innovation, learning and best practice sharing around customer-centric digital innovation—grounded with a body of new research and benchmarking of digitalization initiatives across the utility value chain.
The 2020/2021 Collaborative spans 18 months and encompasses:
  • Reports and research on the state of utility digitalization, member surveys and results on strategic topics impacting the digital utility
  • Monthly webinars featuring key solutions shaping utilities digital agendas, knowledge portal providing extended information on vendor solutions and insights
  • Virtual events, conferences, and roundtables for sharing insights and collaboration.
In partnership with our existing community of clients, vendors, solution partners and systems integrators, we have architected a rich set of topics that are central to the evolution of the digital utility.

State of Digital Customer Technology

CIS Today / Project Trends & Investments, Implications, Challenges and Gaps

Pursuit of Personalization

Mastering the Segment of One...
How utilities are using personalization to reinvent their customer and business strategies

Digital Re-engagement of the Workforce

Mobile workforce 3.0 ...How digital engagement experience platforms are reinventing the workforce and unlocking a new wave of efficiency and innovation

Integrating Digital Innovation

Integrating in ‘System of Systems’ World...How utilities are managing the proliferation of new innovations and point solutions within their integrated digital ecosystems

Democratization of Data

From Silos to Synergies… How utilities are liberating and channeling data for maximum value for customer and the business

Orchestration of the Customer Experience

From Omnichannel to Optimized CX...
How CRM technologies and solutions are helping utilities orchestrate a more dynamic and holistic customer experience

city

Unlocking the Power of Price

From prescriptive to personalized...
How customer analytics and advanced rate modeling have dramatically transformed the role and application of pricing in leading utility organizations

The Optimization of Cloud 

Demystifying the Choices…How companies are optimizing their application and infrastructure alternatives to minimize risk and drive increased value

analytics

The Transformation of Utility Analytics

From thinktanks to transformation…
How utilities are repositioning the role and value of analytics within their digital ecosystems

Breakthroughs in the Back Office

Bringing AI to Life...
How workflow innovations and smart automation are removing complexity and radically transforming the nature of work

Orchestration at the Grid Edge

“Behind the meter” breakthroughs... How utilities are integrating customer behind-the-meter intelligence into their infrastructure and resource management ecosystems

Implications for Tomorrow’s Digital Utility

Integrating innovation, creating digital readiness, developing the digital roadmap, selecting your partners, and realizing benefits.

State of Digital Customer Technology

CIS Today / Project Trends & Investments, Implications, Challenges and Gaps

Pursuit of Personalization

Mastering the Segment of One...
How utilities are using personalization to reinvent their customer and business strategies

Digital Re-engagement of the Workforce

Mobile workforce 3.0 ...How digital engagement experience platforms are reinventing the workforce and unlocking a new wave of efficiency and innovation

Integrating Digital Innovation

Integrating in ‘System of Systems’ World...How utilities are managing the proliferation of new innovations and point solutions within their integrated digital ecosystems

Democratization of Data

From Silos to Synergies… How utilities are liberating and channeling data for maximum value for customer and the business

Orchestration of the Customer Experience

From Omnichannel to Optimized CX...
How CRM technologies and solutions are helping utilities orchestrate a more dynamic and holistic customer experience

city

Unlocking the Power of Price

From prescriptive to personalized...
How customer analytics and advanced rate modeling have dramatically transformed the role and application of pricing in leading utility organizations

The Optimization of Cloud 

Demystifying the Choices…How companies are optimizing their application and infrastructure alternatives to minimize risk and drive increased value

analytics

The Transformation of Utility Analytics

From thinktanks to transformation…
How utilities are repositioning the role and value of analytics within their digital ecosystems

Breakthroughs in the Back Office

Bringing AI to Life...
How workflow innovations and smart automation are removing complexity and radically transforming the nature of work

Orchestration at the Grid Edge

“Behind the meter” breakthroughs... How utilities are integrating customer behind-the-meter intelligence into their infrastructure and resource management ecosystems

Implications for Tomorrow’s Digital Utility

Integrating innovation, creating digital readiness, developing the digital roadmap, selecting your partners, and realizing benefits.

TAKE PART AS A UTILITY

The Digital Utility Collaborative offer utilities a FREE OF CHARGE opportunity to take part in a structured exchange of insights and best practices, explore shared insights based on customer-centric digital innovation, and take part in virtual web-based seminars and forums alongside industry thought leaders.

TAKE PART AS A SOLUTION PROVIDER OR SYSTEMS INTEGRATOR

Accelerate your go-to-market strategy and showcase your solutions to an intimate and relevant audience with your membership in the TMG Digital Utility Collaborative. This thought leadership community offers insights from digital stakeholders within the industry, as well as from leaders and consultants from across our utility practice areas. Membership access includes in-depth research, publication/access to papers from solution partners, and thought leaders from around the industry, access to the annual report featuring key trends and innovations in customer-centric digital innovation, and participation in the TMG digital interaction series.

Digital Interaction Series Starts in

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REGISTER HERE

AUGUST

Digital signals flying over highway
REGISTER HERE

Democratization of Data

SEPTEMBER

REGISTER HERE

Transformation of Utility Analytics

OCTOBER

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TMG Virtual Utility Forum

NOVEMBER

REGISTER HERE

Pursuit of Personalization

AUGUST

Digital signals flying over highway
REGISTER HERE

The Democratization of Data

SEPTEMBER

REGISTER HERE

The Transformation of Utility Analytics

OCTOBER

REGISTER HERE

TMG Virtual Utility Forum

NOVEMBER

REGISTER HERE

Pursuit of Personalization

Contact us for the full membership prospectus HERE