JAN 28, 2021 @ 1 PM EST

CIS Today / Project Trends & Investments, Implications, Challenges and Gaps
Mastering the Segment of One...
How utilities are using personalization to reinvent their customer and business strategies
Mobile workforce 3.0 ...How digital engagement experience platforms are reinventing the workforce and unlocking a new wave of efficiency and innovation
Integrating in ‘System of Systems’ World...How utilities are managing the proliferation of new innovations and point solutions within their integrated digital ecosystems
From Silos to Synergies… How utilities are liberating and channeling data for maximum value for customer and the business
From Omnichannel to Optimized CX...
How CRM technologies and solutions are helping utilities orchestrate a more dynamic and holistic customer experience
From prescriptive to personalized...
How customer analytics and advanced rate modeling have dramatically transformed the role and application of pricing in leading utility organizations
Demystifying the Choices…How companies are optimizing their application and infrastructure alternatives to minimize risk and drive increased value
From thinktanks to transformation…
How utilities are repositioning the role and value of analytics within their digital ecosystems
Bringing AI to Life...
How workflow innovations and smart automation are removing complexity and radically transforming the nature of work
“Behind the meter” breakthroughs... How utilities are integrating customer behind-the-meter intelligence into their infrastructure and resource management ecosystems
Integrating innovation, creating digital readiness, developing the digital roadmap, selecting your partners, and realizing benefits.
CIS Today / Project Trends & Investments, Implications, Challenges and Gaps
Mastering the Segment of One...
How utilities are using personalization to reinvent their customer and business strategies
Mobile workforce 3.0 ...How digital engagement experience platforms are reinventing the workforce and unlocking a new wave of efficiency and innovation
Integrating in ‘System of Systems’ World...How utilities are managing the proliferation of new innovations and point solutions within their integrated digital ecosystems
From Silos to Synergies… How utilities are liberating and channeling data for maximum value for customer and the business
From Omnichannel to Optimized CX...
How CRM technologies and solutions are helping utilities orchestrate a more dynamic and holistic customer experience
From prescriptive to personalized...
How customer analytics and advanced rate modeling have dramatically transformed the role and application of pricing in leading utility organizations
Demystifying the Choices…How companies are optimizing their application and infrastructure alternatives to minimize risk and drive increased value
From thinktanks to transformation…
How utilities are repositioning the role and value of analytics within their digital ecosystems
Bringing AI to Life...
How workflow innovations and smart automation are removing complexity and radically transforming the nature of work
“Behind the meter” breakthroughs... How utilities are integrating customer behind-the-meter intelligence into their infrastructure and resource management ecosystems
Integrating innovation, creating digital readiness, developing the digital roadmap, selecting your partners, and realizing benefits.
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