Virtual Utility Forum 2020
- Monday, October 5, 2020–Keynote Address by AES & Sponsor Panel featuring SAP, GridX, Salesforce & Kloudgin
- Monday, October 5, 2020–Session 1: The State of CIS 2020, presented by Mario Bauer, CEO of TMG Consulting
- Monday, October 5, 2020–Session 2A: Oracle, Maximizing AMI
- Monday, October 5, 2020–Session 2B: Milestone Utility Services
- Monday, October 5, 2020–Session 3A: Wipro, Nurturing Technology Capacity to Enrich Utility Customer Experiences
- Monday, October 5, 2020–Session 3B: SEW, Strengthening Customer Centricity in Utilities through Digital Self-Service Platforms
- Monday, October 5, 2020–Session 4A: Current State of Cloud Implementation, Grant County PUD
- Monday, October 5, 2020–Session 4B: AMI with the City of Lubbock
- Monday, October 5, 2020–Session 5A: Accelerating Customer Service Transformation with a new flexible and agile CIS, presented by Citizens Energy Group & Infosys
- Monday, October 5, 2020–Session 5B: BHC Global, Planning for Implementing a SaaS utility CIS solution
- Monday, October 5, 2020–Session 6: Xcel Energy, Digital Transformation (Airtonomy and Microsoft on data automation/AI with renewables)
- Tuesday, October 6, 2020–Keynote Address with AES and Sponsor Panel featuring Oracle, Harris, Wipro, SEW & Milestone
- Tuesday, October 6, 2020–Session 2A: SAP, Bringing the Digital Utility to Life
- Tuesday, October 6, 2020–Session 2B: GridX BOS Cloud for Utility
- Tuesday, October 6, 2020–Session 3A: Salesforce, Achieve Digital Transformation with Energy & Utilities Cloud
- Tuesday, October 6, 2020–Session 3B: Kloudgin, Calwater’s Digital Transformation journey: How Big Data, Cloud, Smart Devices, and Artificial Intelligence (AI) Are Changing How We Interact with Customers, Sub-contractors
- Tuesday, October 6, 2020–Session 4A: ConEd Program, How they are Running & Performing During Covid
- Tuesday, October 6, 2020–Session 4B: Enterprise Digital Modernization, presented by Liberty Utilities
- Tuesday, October 6, 2020–Session 5A: Open International & Fort Collins Utilities, Delivering Traditional & Non-traditional Utilities with CIS Cloud Solution
- Tuesday, October 6, 2020–Session 5B: VertexOne & City of Glenview, Let your Data Speak for You: Digital Communication Strategies for Improved Customer Experiences
- Tuesday, October 6, 2020–Session 6A: Red Clay Consulting, Enterprise Digital Ecosystem Transformation (CIS, CRM, AMI, MDM): Beyond Meter-to-Cash: DERMS-MDM Integration enables next-gen Demand Response Initiative, presented by Red Clay Consulting
- Tuesday, October 6, 2020–Session 6B: Altivon, MegaShifts and MegaTrends for Customer Care and How 2 Utilities Navigated Them
- Virtual Forum On-Demand Session: Eversource Energy: Robotic Process Automation
- Virtual Forum On-Demand Session: Louisville Water and Intoollect Analytics Virtual Forum Presentation
- Virtual Forum On-Demand Session: Veregy: Managing Energy Expenses Using ‘Behind-The-Meter” Solar / Storage / AI for Energy Peak Shaving at a Water Reclamation Facility