Digital
- Webinar Presentation – The Transformation of Utility Analytics
- The New Digital World in 2020 – SAP
- Integrating Digital Innovation
- The Transformation of Utility Analytics
- CIS or Generic CRM – Vlocity
- Executive Summary – The State of Utility Digitalization Report 2020
- Using Personalization for the New Customer Journey – GridX
- The Pursuit of Personalization – Uplight
- Solutions Corner – Digital Customer Solutions Landscape
- The State of Utility Digitalization 2020 Report
- State of the Industry – Leading Disruptive Factors and Technologies
- Evolution of Digital Engagement 2017 (Part 1)
- Mobility at the Helm of Digital Transformation
- Connecting Business Goals and Technology Solutions
- CIS Replacement Drivers Presentation
- Paperless Billing Helps PSE&G Improve the Customer Experience
- Millennials Defying Customer Service Myths