CC&B/MDM/C2M/CCS Functional Lead

Functional Lead Responsibilities:

  • Own the design and delivery of the functional solution to our clients
  • Map client requirements to standard application business processes
  • Conduct business process workshops to intimately understand existing client billing and rates processes, determine future state goals, and identify gaps
  • Provide solution options, knowledge- and experience-based recommendations and projected impacts to address billing and rates business process gaps
  • Document future-state business process definitions required configuration and functional designs for necessary extension development
  • Implement and test necessary configuration; Supporting functional, system and integration testing and training activities related to their respective functional area of expertise
  • Execute and enforce the project issue and risk identification, troubleshooting, decision-making, mitigation, and escalation processes to ensure quick and effective problem resolution
  • Execute and enforce environment management discipline ensuring efficient management of billing and rates configuration
  • Support go-live and deployment activities associated with billing and rates functionality and processes


Education and Qualifications:

  • 3 + years overall relevant experience, including five years in consulting or services
  • Utility industry experience
  • Strong knowledge of Oracle Utilities CC&B/MDM/C2M/CCS.
  • Ability to conduct functional configuration, and workshop facilitation
  • In-depth knowledge of meter-to-cash flow and billing
  • Functional lead experience
  • Successful full life-cycle implementation experience
  • Strong knowledge of SQL
  • A bachelor’s degree or its equivalent in computer science, computer engineering, information technology, or a closely related technical field


Minimum Skills And Specifications:

  • Ability to travel up to 80% of the time, generally Monday through Thursday to project city.
  • Proven organizational skills
  • Ability to operate with ambiguity and limited information.
  • Sound business and technical acumen
  • Focused and versatile team player comfortable operating under pressure
  • Ability to facilitate collaboration on creative alternatives to project challenges with subject matter experts
  • Strong sense of task ownership and self-motivation
  • Solid interpersonal skills, good work ethic, self-starter
  • Exceptional written and verbal communication skills
  • Problem solver, ability to troubleshoot and break down complex issues into an actionable progression of tasks


Apply for this position

Allowed Type(s): .pdf, .doc, .docx