The Digital Utility Collaborative offers utilities a FREE OF CHARGE opportunity to take part in a structured exchange of insights and best practices, explore shared insights based on customer-centric digital innovation, and take part in virtual web-based series and forums alongside industry thought leaders.
As part of TMG’s DIGITAL UTILITY TRANSFORMATION & INNOVATION COLLABORATIVE, TMG is conducting a series of brief surveys to assess how utilities are approaching various aspects of their digitalization strategy. These surveys are used to shape ongoing discussions between utilities, solution providers, and thought leaders around best practices and innovations in several key focus areas.
Given your role in the utility industry and relevance to the utility digitalization trend in question, we invite you to participate in the following short survey on The State of Utility CX–What utilities are doing to design and orchestrate the next generation of CX for utility customers.
As a thank you for participating, TMG will send you a summary of the results once they are available in mid-October. If you would like to receive invitations to future surveys or information on joining the Digital Utility Collaborative (free to utilities), please provide your email at the conclusion of this survey.
Thank you in advance for your participation. Your contribution is greatly appreciated.