TMG and powerconnectAI Partner to Transform Utility Customer Engagement with a Suite of Comprehensive Tools

 

Next-Gen AI to Streamline Processes and Improve User Experience, Offering Comprehensive Integrations

TMG and poweerconnectAI Partner for Utilities

AUSTIN, Tex. — As 2024 unfolds, we’re on the cusp of a transformative era where artificial intelligence (AI) is pivotal. As a trusted Energy and utility industry advisor, we are excited to announce a strategic partnership with powerconnectAI Inc., a startup and pioneer in Generative AI technology. This collaboration will fuse TMG’s deep industry insights with powerconnectAI’s innovative AI tools, revolutionizing customer engagement and enhancing clean energy solutions and other related service requests.

This partnership will transform customer engagement by providing comprehensive tools to streamline processes and improve user experience.

Our objective is to swiftly adapt to market shifts while maintaining the highest levels of customer satisfaction. powerconnectAI’s versatile platform extends beyond clean energy, offering automation and voice-activated chatbot technology that revolutionizes customer interactions across multiple sectors and will bridge the gap between customers and service providers with AI Agent Assistance and a Self-Service Advisor, ensuring seamless communication across all channels.

Read the full Press Release HERE

 

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