Extended Services

extended Services

TMG extended services offers strategic planning of your IT portfolio, providing a road map for business and technical initiatives to be accomplished in the medium and long-term. Through extended services, we can also implement these initiatives whether that pertains to a major system upgrade or the roll out of new rate structures.

EXTENDED SERVICES

A well-maintained system requires patch and configuration monitoring, internal IT audits, incident triage, system health reporting, and performance optimization to be performed on a regular basis.

Extended services includes requesting, determining attainability, planning, implementing, and evaluating of changes to a system. The main goals are to support the processing and traceability of changes to an interconnected set of factors. We go beyond the simple collection and presentation of statistics and metrics and use them as a cornerstone of advising.

TMG’s suite of Extended Services includes:

  • Digital Utility/Smart City Advisory Framework
  • BPA Design/Customer and User Journey
  • Change Management
  • Solution Assessments (cloud platform)
  • Facility & PMO Preparation
  • Solution Life-Cycle Health Check
  • Implementation Readiness Audit
Have questions about which services are right for you?